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Thank you for your interest in OnePlus.

We are inviting you to share your opinion about your overall experience with OnePlus. You feedback will help us improve our products and services.

Thank you for your support.

Q1: Gender【 Select one 】

Female

Male

Non-binary

Prefer not to say

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Q2: Age 【 Select one 】

Under 24

25 – 29

30 – 34

35 – 39

40 – 44

Over 45

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Q3: What was the last smartphone you owned before purchasing a OnePlus 7T? (Brand + Model)

Q4: How long did you own your last smartphone?【 Select one 】

0 - 6 months

6 - 12 months

12 - 18 months

18 - 24 months

24 - 30 months

Over 30 months

Clear selection

Q5: Name the three most important reasons why you purchased the OnePlus 7T: 【 You can select more than one 】

Value for money

90 Hz Fluid Display

Warp Charge 30T

Performance

Triple camera

Design

OxygenOS 10

Other:

Q6: What are your thoughts on OnePlus and our products? 【 You can select more than one 】

High performance for a reasonable price

Product design

Product quality and reliability

Ease of use

Brand premium

Quality of camera

Technology leader

Other:

Q7: Why did you choose to complete your purchase on OnePlus.com and not through the network carriers or other retailers? 【 You can select more than one 】

The promotions offered (Trade-in program, Student Program or others)

After-sales service

Certified seller / genuine product

The device(s) aren’t available through carriers

I do not want a new contract/carrier

The carrier contract is not reasonable in terms of price and/or otherwise.

There are no available accessories sold in other channels.

Other:

Q8: Did you try the product in person before ordering online?

Yes

I was not aware of any opportunities to try the device in person.

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Q9: Do you have any additional comments regarding your transaction on OnePlus.com?

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