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Claim Satisfaction Survey
Please provide feedback on the handling of your ministry's claim!
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Claim Type:
*
Property (Wind/Hail; Theft; Water Damage; Fire; Lightning)
Liability
Commercial Auto
Worker's Compensation
Other:
How did you report the claim to the insurance company?
*
Called or Emailed the agent
Visited the agency
Called insurance company directly
How long did it take for the claim to be settled?
*
Less than a month
Less than 3 months
More than 3 months
How would you rate your experience during the claim process?
*
Excellent
Satisfactory
Unsatisfactory
Were you kept informed during the claim process?
*
Yes
No
Did you find your insurance coverage adequate for the claim you submitted?
*
Yes
No
Was claim resolved in a timely, efficient, and effective manner?
*
Yes
No
Did you involve the agency in the claim process or need agency help for resolution?
*
Yes
No
How would you rate the agency's help?
Excellent
Satisfactory
Unsatisfactory
Clear selection
Is there anything you want to mention regarding the agency?
Your answer
How likely are you to refer a friend to Welborn Church Insurance?
*
Likely
Not Likely
Are there any other issues we can help you address at this time?
Your answer
I would like to discuss the claim further with an agent.
*
Yes
No
Ministry Name:
*
Your answer
Insurance Company Name:
*
Your answer
Claim Number:
*
Your answer
Your name and title:
*
Your answer
Phone number (10 digit format) and email address:
*
Your answer
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