Claim Satisfaction Survey

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Please provide feedback on the handling of your ministry's claim!

Claim Type: *

Property (Wind/Hail; Theft; Water Damage; Fire; Lightning)

Liability

Commercial Auto

Worker's Compensation

Other:

How did you report the claim to the insurance company? *

Called or Emailed the agent

Visited the agency

Called insurance company directly

How long did it take for the claim to be settled? *

Less than a month

Less than 3 months

More than 3 months

How would you rate your experience during the claim process? *

Excellent

Satisfactory

Unsatisfactory

Were you kept informed during the claim process? *

Yes

Did you find your insurance coverage adequate for the claim you submitted? *

Yes

Was claim resolved in a timely, efficient, and effective manner? *

Yes

Did you involve the agency in the claim process or need agency help for resolution? *

Yes

How would you rate the agency's help?

Excellent

Satisfactory

Unsatisfactory

Clear selection

Is there anything you want to mention regarding the agency?

How likely are you to refer a friend to Welborn Church Insurance? *

Likely

Not Likely

Are there any other issues we can help you address at this time?

I would like to discuss the claim further with an agent. *

Yes

Ministry Name: *

Insurance Company Name: *

Claim Number: *

Your name and title: *

Phone number (10 digit format) and email address: *

Submit

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