Customer Evaluation of 3OCEANS LOGISTICS SAS
We appreciate your time and willingness to participate in this brief evaluation. Your feedback is essential for improving the quality of our services and strengthening our business relationship. Please rate each item objectively based on your experience with our company.
Email *
Date of completion *
10 points
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DD
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1. The service is efficiently performed within reasonable times,  avoiding setbacks and inefficiencies in costs: 

1-score:  Unable to meet requested/needed service within required schedule.
10-score:  Adequately satisfied with the set times of operation. *
10 points
2. The service  is characterized for highly secure standards during operations:


1-score: Minimum security parameters.
10-score:   Adequately meets all parameters and in accordance with the operations.
 *
10 points
3.Effectiveness in communication with the dependencies involved in the service:


1-score: Delays in answering customer requirements.
10-score: Quick and easy to communicate with the company. *
10 points
4. The company efficiently processed documents relating to the service:


1-score:  Inefficiencies and delays in processing and managing documentation related to the service.
10-score: Timely management and delivery of documentation. *
10 points
5. Attitude of staff attending customers’ requirements:

1-score:  Inefficient and negligent at attending requests.
10-score: Effective in processing requests. *
10 points
6. Have you seen improvements in service delivery over the relationship with our company:


1-score: There were no changes.
10-score:  Highly significant changes over the contractual relationship. *
10 points
7.  Would you recommend our service to other companies? *
10 points
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