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PTAC4LESS Warranty Claim Form
To submit a warranty claim, please fill out all fields below. One of our experts will reach out within three business days after reviewing your submission.
If you have more than one unit to submit a claim for, please complete multiple filings.
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* Indicates required question
Email
*
Your email
Customer Name
*
Your answer
Phone Number (Please provide number for maintenance or engineer)
*
Your answer
Where are the units used in?
*
Tax Exempt (e.g., government, school, church)
Single-home Residential
Multi-home Residential
Apartments/Condos
New Construction
Long-term Care
Contractor (e.g., HVAC, electrical, etc.)
Other Business
Independent Hotel/Motel
Branded Hotel/Motel
Other:
Order Number
*
Your answer
Unit Serial Number
*
Your answer
If refurbished PTACs are included in your claim please provide the six-digit quality control ID (Unit ID tag) for the unit(s) you are submitting a claim for. The ID tag is generally located behind the cover, just below the controls or on the pan.
*
Your answer
Please select the following issues you are experiencing with your PTAC (select all that apply):
*
Does not heat
Does not cool
No power to the unit
Non-functioning fan (indoor/outdoor)
Damaged unit
Quality issues
Error code (Provide code in the question below)
Other:
Required
What error code(s) is your PTAC displaying? Please provide detail below if applicable.
Your answer
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