WJFF Website Support Request
To submit a request, please answer the questions below. This form is checked frequently and we will be in touch as soon as we can to address your issue. The more details you can provide the better we will be able to assist you!
If you have a day-of ticket emergency, please give us a call at 202-777-3250. Please note that we are a small staff and phone lines are often very busy. The best way for us to help you is through submitting a request below.
I need help with...
Please select one option from the dropdown.
I can't login to my account
I keep receiving an error message
My promo code or discount is not working
My Festival Pass is not working
It won't let me enter my Credit Card information
Please describe the issue in detail.
On which page did you encounter the issue? Please include full URL link.
Please include a link to the page where your issue occurred.
What web browser are you using?
Is your browser up-to-date? If not, what version are you using?
If you are unsure, you can visit:
This website will provide important details that can help us solve any browser related issues. If you are able, please copy and paste the link from the blue box under "Share Your System Info With Tech Support."
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