Patient Satisfaction Survey
At Willow Tree Mental Health Center, we are serious about providing the best care and customer service possible. By answering this survey honestly and in detail, you help us identify our strengths and weaknesses and improve the service we provide. You may skip any question you do not wish to answer. We will not collect any identifying information about you (unless you type it in), so your answers are anonymous and will not affect the care you receive at Willow Tree Center. If you have a complaint about a specific provider or incident that you wish us to address, please contact us directly in person, by phone, by email or through your patient portal.
THANK YOU for taking the time to give us your valuable feedback!
Was the check-in process easy?
Yes, very easy
Yes, somewhat easy
No, it was difficult or I needed help
How long was your wait between check-in and being seen?
Under 10 minutes
10 to 20 minutes
20 to 40 minutes
Longer than 40 minutes
Please describe your impressions of check-in, the reception area, or our front office staff:
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