Lodi's Small Business Economic Health Check-Up: A COVID-19 recovery survey sponsored by the Lodi Chamber of Commerce
As small business owners, we Lodi Chamber of Commerce members are reaching out to other small business members to help you in recovering from the COVID-19 public health emergency. No matter your business size, you are an essential partner in our community's economic recovery. We are asking you to complete this short survey so we can determine what products or services your business needs for an effective recovery. All answers are anonymous, unless you indicate otherwise. Thank you for participating.
LODI CHAMBER MISSION: The Lodi District Chamber of Commerce works as a catalyst for business growth, a convener of leaders and influencers to implement positive change, and a champion for a strong community. MULTI-CULTURAL COMMISSION MISSION: The Multi-Cultural Committee celebrates small businesses of all cultures and assists them by improving each business through best practices, facilitated training, technical support and funding.
1. What kind of business do you operate?
Food Service (restaurant, bar, cafe)
Nonprofit, Social Services
Health Practioner, Healthcare
Professional Services (banking, legal, design, real estate, etc.)
Personal care (beauty, barbershop, nail salong, etc.)
2. How long has your business been in operation?
Less than a year
More than 10 years
3. How would you characterize the ownership of the business in any of the following ways? (Please choose all that apply)
Minority or person of color owned
Publicly traded company
4. Do you own or lease your business space?
Not applicable - no physical space
5. Did your business suspend storefront operations as a result of the COVID-19 public health emergency?
6. How many people did your business employ prior to COVID-19 public health emergency?
More than 20 employees
7. How many of your employees were laid-off or furloughed as a result of the COVID-19 public health emergency?
More than 20 Employees
8. Are you currently operational?
Yes, with state or locally imposed restrictions
9. If you are not operational, when do you expect to open in some capacity?
10. If business disruption and/or limited operations continue at the current rate, how soon will your business be at risk of closing permanently?
Less than one month
More than 5 months
Not a concern
11. How much of your total business revenue was realized from online sales prior to the COVID-19 public health emergency?
More than 75%
12. How much of your business revenue was realized from online sales during the COVID-19 public health emergency?
More than 75%
13. How has your business revenue changed since COVID-19 became a widespread concern in early March 2020?
Decreased by more than 75%
Decreased between 50 and 75%
Decreased between 25 and 50%
Decreased between 0 and 25%
Increased between 0 and 25%
Increased between 25 and 50%
Increased between 50 and 75%
Increased by more than 75%
14. How has COVID-19 affected your business? (Please choose all that apply)
Added expenses to mitigate public safety risks (clearning supplies, gloves, masks, etc.)
Change of business hours
Change of business model
Employee layoffs, workforce displacement
Business closures (voluntary of mandated)
Loss of revenue
Reduced participation at Gatherings and events
Off-site working options
Supply chain disruptions
Change in insurance rates
Established alternative mode of business operations to sell and deliver products (online, telephone)
Enhanced secondary mode of business operation to sell and deliver products (online, telephone)
15. What is the MOST URGENT need for your business as you begin to reopen?
To be operational
To receive assistance implementing state or locally imposed guidance, restrictions, or social distancing best practices
Access to funding or financial resources to reopen
Employees / expanded labor force
Access to supply chain (need products or goods)
Marketing assistance to new or existing customers on new platforms (web, social media, e-commerce)
None. Business is booming!
Information on selling business
16. What products or services could help your business function at a more efficient or increased capacity in reopening? (Check all that apply)
Staffing services / employee recruitment
COVID-19 industry best practices guidance on materials/supplies/procedures/consultants
Health care program savings
Marketing/website/e-commerce design services
Supply chain buyer/procurement/seller services
Business financial-aid assistance
Business development/ sales/promotions
17. How are you keeping your employees and your customers informed about your business and your reopening approach? (Check all that apply)
E-mail / e-newsletter
Personal phone calls
Media Spots (TV/Radio/Publication promotions)
Paid advertising (TV/Radio/Print)
Chamber of Commerce reopening events/notices
18. If your business was matched to another business that offered one or more of the services noted above, what types of compensation would you be willing to discuss with them to reach a mutually beneficial agreement? (Check all that apply)
Monetary (cash, check, credit card)
Monetary - e-payment (PayPal, Venmo, etc.)
In-kind (trade for service)
Gift cards / In-store credit
Swap (trade for product)
No compensation. I am seeking a donation.
19. Would you be interested in the Chamber connecting you to matching businesses to work out an exchange of services/products to assist with your reopening?
20. Do you have other comments, questions or concerns?
If you would like a call from a Chamber representative regarding business-to-business assistance or more specific information on recovery resources for your business, please provide your company name, contact person, email and phone below.
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