Acute Care Patient Experience Survey

As a patient who has recently received acute care services at one of Western Health's facilities, we would like your feedback to help improve your hospital experience. This survey is part of our efforts to understand how patients view their acute care experience.

This survey should take approximately 10-15 minutes to complete. Your participation in this survey is voluntary and will not affect your health care. The survey is anonymous and will not identify you as a participant. All information gathered from this survey will be treated confidentially and will be reported collectively.

Any information that you decide to share will help us identify areas for improvement. A summary of the survey results will be posted on our website at

We hope that you will take the time to complete the survey. Your participation is greatly appreciated. Please answer the questions based on your last hospital stay. If you have any questions about this survey, please contact Ms. Darlene Welsh, Regional Manager Research and Evaluation at (709) 784-6806 or Thank you for helping to improve health care in the Western region.