Is the Direct Care Staff on time? *

Does the Direct Care Staff follow the Individual Support Plan (ISP) *

Is the Direct Care Staff respectful to you and your rights? *

Does the Direct Care Staff work the scheduled amount of hours? *

Does the Program Coordinator return your calls promptly? *

Have you had any complaints or concerns not addressed? *

Are you satisfied with your current Direct Care Staff? *

Have you had the need to call the office? *

If yes, when you call the office, is our staff courteous? *

Do you need services which are not provided? *

How would you rate our overall services? *