Patient Satisfaction Questionnaire

At Bridgewater Dental Surgery we want to provide you with the best possible care and meet your needs. Your views on our practice and the care you received will help us to ensure that we continue to offer a good service and that you will want to continue as a patient at our practice.  We also want to know how you think we can improve. All answers and communications will be held securely and treated with the upmost confidentiality with respect to General Data Protection Regulations. (GDPR)

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Dentist Feedback

Was your dentist friendly and welcoming?   

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Did your dentist ask you about your reasons for coming to the practice? 

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Did your dentist ask how you feel you about your teeth and the previous treatments that you received? 

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Were you encouraged to ask questions? Did you receive satisfactory answers?

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If you needed treatment, were your options explained to you fully?

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Were the advantages and disadvantages of each option explained fully?

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Were costs of each option explained?

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Were you encouraged to ask questions? Did you receive satisfactory answers?

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Any other comments you wish to make: 

Dental Nurses and Receptionists Feedback

Was the receptionist welcoming when you arrived at the practice 

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Were the nurses and receptionists friendly and caring?

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Did the nurses provide you with sufficient information to help you at your first visit? 

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Did you find them well-informed?

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Surgery Feedback
Would you recommend the practice to others? 
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What do you like about the practice?
What do you dislike about the practice?
Any overall feedback for the practice?
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