Dear Guest,
We were more than happy to accommodate you at our hotel.We value your visit and our aim is to do our best to make your stay comfortable. We would appreciate your views regarding your stay with us, as they will influence the hotel's operations and evaluation. Please take few minutes to complete this form.
-Type of Traveller
-Purpose of Travelling
Departments
-Reservations department
Speed, accuracy and attitude of the reservations department:
Unacceptable
Exceptional
-Reception
Service
Unacceptable
Exceptional
Speed
Unacceptable
Exceptional
-Room
Cleanliness of Room:
Unacceptable
Exceptional
Value
Unacceptable
Exceptional
Comfort
Unacceptable
Exceptional
Room Service
Unacceptable
Exceptional
Working order of room faciliteis (maintenance)
Unaccpetable
Exceptional
-Breakfast
Quality of food and drinks service
Unacceptable
Exceptional
Variety
Unacceptable
Exceptional
-Cloud 33 Roof Garden
Quality of food and drinks
Unacceptable
Exceptional
Variety
Unacceptable
Exceptional
Value for money
Unacceptable
Exceptional
-Hotel Staff
Staff was friendly
Unacceptable
Exceptional
Prompt Service
Unacceptable
Exceptional
-Hotel
Cleanliness of common areas
Unacceptable
Exceptional
Atmosphere
Unacceptable
Exceptional
Value for money
Unacceptable
Exceptional
-Overall Experience
Unacceptable
Exceptional
-Our personnel
If someone went an extra mile to make your stay nice please list their name here
Your answer
-What would you consider to be the best attributes of your experience with us?
Your answer
-What would you consider as the areas that we should improve for your next visit?
Your answer
-Is there a service, facility or amenity you would like us to add?
Your answer
-Your details
Surname / Name
Your answer
Country
Your answer
Room No
Your answer
Date of Arrival:
MM
/
DD
/
YYYY
Date of Departure
MM
/
DD
/
YYYY
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