Evaluate Your Boat/Gear Purchase Experience
Your comments are very helpful -- they allow us to improve our offerings and quality of customer service. If you have purchased a boat or gear from us, please take the time to critique your experience and offer suggestions for the future.
Sign in to Google to save your progress. Learn more
On what date did you purchase your equipment? *
Which salespeople helped you throughout the sales process? *
Check all that apply.
Please Rate the Initial Greeting by a Staff Member
Was it prompt and friendly?
Clear selection
How Long Did You Spend Waiting for a Salesperson?
Clear selection
Rate the Salesperson's Knowledge of Boats/SUPs & Equipment
Clear selection
Did You Find the Boat/SUP/Gear That's Right For You?
Clear selection
Rate the Boat/SUP Selection in our Store
Selection of canoes, kayaks, SUPs, etc. (do not consider accessories yet).
Clear selection
Rate the Accessory Selection in our Store
Paddling accessories like life jackets, spray skirts, car racks, safety gear, etc.
Clear selection
Rate your Overall Experience
Clear selection
Did we show you how to adjust the boat/SUP?
Seat, footpegs, hatch covers, fins, etc.
Clear selection
Did we show you how to load and secure the boat/SUP to your vehicle?
Clear selection
What boat(s), SUPs, or accessories were you hoping to find, but didn't?  
How did you find out about us?
Clear selection
Why did you choose to buy from Charles River Canoe & Kayak?
Are you happy with the merchandise you purchased?
What did you like most about buying from us?
How could we improve your sales experience?
Please tell us anything else you'd like us to know:
Your Name (optional):
If you did not enjoy your experience, we want to make it right. Please include your contact information so we can reach you.
Phone (optional):
E-Mail (optional):
Do You Wish to Join Our E-Mail List?
Clear selection
May We Print Your Comments?  
Clear selection
Clear form
Never submit passwords through Google Forms.
This content is neither created nor endorsed by Google. Report Abuse - Terms of Service - Privacy Policy