Provide feedback about Patron Relationship Manager

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At Patreon, we're working on improving the tools you have available for managing your patrons and growing your membership business. THANK YOU for your interest in working directly with our team to provide feedback as we develop new features and tools for managing your patrons.

HOW IT WORKS:
Our team will reach out to you with opportunities to provide feedback on upcoming improvements.

THE IMPACT YOU'LL HAVE:
Our team at Patreon is small but mighty, and your feedback is extremely important to ensure we continually deliver an awesome experience to creators.

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Your Patreon URL *

What are the most common reasons you use Patron Relationship Manager? (choose all that apply)

Reaching out to new patrons as they sign up

Delivering benefits to patrons based on their tier/benefits

Messaging groups of patrons who match certain filter criteria

Jotting down a note about a patron individually or a bunch at a time

Finding a list of patrons who have had their payments declined

Searching for a specific patron by name to view more details about them (email, address, notes, etc)

Filtering patrons by status to see how many active/paid, declined, or refunded patrons I have

Filtering patrons to find a list of patrons who have not paid

I don't use the Patron Relationship Manager at all and have no need for it

Other:

What are the most common reasons you use the Benefits tracking tools in Patreon?

I want to track benefits that are owed to patrons

I want to find a list of patrons who haven't received benefits

I want a reminder to deliver benefits when they are due (and deliver to the right patrons)

I only added benefits for sales tax purposes and have no interest in tracking what'd due

I want to mark that benefits have been delivered and are "complete"

I don't use the Benefits tracking tools at all and have no need for them

Other:

What are the most common reasons you use Income dashboards available in Patreon?

I want to predict how much I'll earn this month

I want to see how my earnings are growing over time

I want to understand my pledge growth

I want to set and achieve earnings goals

I want to be informed about my earnings

I want to find motivation to take actions that will increase my earnings

I want to track the impact of refunds and fees on my earnings

I want to see an accurate depiction of my earnings that matches my bank statements

I want to track my earnings for tax purposes

I don't use the Income dashboards at all and have no need for them

Other:

What are the most common actions you want to take on a mobile device?

Checking my earnings

Messaging a single patron

Messaging a group of patrons

Making a text or image post

Offering live content benefits (e,g. Hannah is going live in 5 minutes!)

Getting paid/requesting a payout

Messaging other creators

Searching for a specific patron by name or email address

Adding a note about a patron

Marking a patron "complete" via Patron Relationship Manager

Celebrating when I get notified about a new patron

Promoting my Patreon page on social media

I don't use a mobile device for anything Patreon-related and have no need

Other:

If you had a magic wand to change something about the creator tools available on Patreon, what would you change, add, or improve?

Anything else you want to share with us up front? Any thoughts or questions about getting involved? Any fun facts about yourself you'd like to share?

On a scale of 1 to 10, how satisfied are you with the creator tools currently provided by Patreon?

Extremely unsatisfied

Extremely satisfied

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