University of the Philippines Mindanao - Public Relations Office: CITIZEN/CLIENT SATISFACTION SURVEY (CCSS)
All information and responses collected shall be kept confidential. The University of the Philippines Mindanao and its offices shall observe the Philippine Data Privacy of 2012 in the collection of the information provided in this form.
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Email *
A. CLIENT SERVICE INFORMATION
Email Address: *
Name of Client or Agency (optional):
Description of Service from the Office:
*
Date of Transaction: *
Client Category: *
Required
B. SERVICE QUALITY
On a scale of 1-5, please tick the corresponding box to rate the quality of the service/transaction you availed of from our office/unit. *
1 Strongly Disagree
2 Disagree
3 Neither Agree nor Disagree
4 Agree
5 Strongly Agree
RESPONSIVENESS: The office provided prompt service (Agad and serbisyo)
QUALITY OF SERVICE: The service had quality (Mahusay and serbisyo)
OUTCOME: The service was beneficial (May benepisyo and serbisyo)
COMMENTS/SUGGESTIONS
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