Ask the Help Desk
Ask the Help Desk is designed to answer short, factual questions for BRCC students, faculty, and staff who are not able to come to the library or computer lab.

If you need immediate assistance or have a lengthy inquiry, please call (540) 453-2400 to speak with an employee.

We will make every effort to respond to your inquiry within one business day whenever the school is open. Our hours of operation during regular semesters are:
Mon.-Thur.: 8 am-9 pm;
Sat.: 10 am-4 pm;
Sun.: 1 pm-7 pm.

Name
Your answer
EmplID
What is you student ID number, found on the back of your BRCC picture ID card?
Your answer
Blackboard ID
What is the username you use to log into Blackboard?
Your answer
Email Address
Please provide a valid email address, preferably your email.vccs.edu one; however if you are unable to log in to your email.vccs.edu email, please provide us with the next best email that we can reach you at.
Your answer
Phone (optional)
Your answer
Please select a general area with which you need support?
Question(s)
Please leave us a lengthy, detailed description of your question(s) here. What are you trying to do? What is not working?This will help us narrow down the solutions to the problem(s) you may be facing. Feel free to include error messages when applicable.
Your answer
Submit
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