REPAIR ORDER (REFRIGERATOR)
Tell the customer the following: Thank you for calling us to report the problem with your washing machine, so that I can better assist you placing a repair order for your washing machine I have to ask you the following questions, and would like to remind you that our calls might be monitored or recorded for quality and training purposes, I would also want to remind you if the problem is not caused by the machine there will be a service call fee of $60 dlls
Nombre de Cliente y Telefono? *
Nombre de vendedor llenando el cuestionario? *
Is the refrigerator pluggeddirectly to the wall? *
2 points
Are you using any extension cord to connect the refrigerator? (In case the answer is "YES" recommend to the customer that it can overload the compressor, it is better to connect directly to the wall) *
2 points
Is the refrigerator in a well ventilated area? *
2 points
Does the refrigerator have at least half an inch on each side to breathe in the assigned place? *
1 point
It is recommended to leave at the temperature levels recommended by the factory, are you doing so? example if you have 1 to 5 we recommend 3 or if you have 1 to 9 we recommend 5 *
1 point
Did you connect the refrigerator more than 24 hours ago? *
1 point
Have you check your fuse box and verify that the switches are not blown and that if there is power/current in the outlet where it is connected? *
1 point
Submit
Never submit passwords through Google Forms.
This content is neither created nor endorsed by Google. Report Abuse - Terms of Service - Privacy Policy