Improving an Experience
You will be designing and conducting an observational experiment dealing with how to better improve the experience for guests at a local establishment. This could be a sporting event, restaurant, theme park, mall, zoo, etc.. The goal will be to observe what types of emotions are expressed, and howto suppress negative emotions while focusing on how to increase positive emotions.
Email address *
Name (Last, First) *
Your answer
Step 1: Form Your Hypothesis
Guiding Question – What positive emotions and what negative emotions do you think you will observe at the establishment? What events/stimuli do you think will trigger positive emotions and what events/stimuli do you think will trigger negative emotions?
Your answer
Step 2: Plan your observations
Guiding Question – What types of transactions/events would you need to observe in order to collect data on observable emotional reactions to different stimuli and events? Explain the three events/stimuli you would like to observe and what emotions you believe you will witness at/during each one. You must have at least one that is aimed at observing some type of negative reaction (fear, sadness, anger, etc…) *
Your answer
Step 3: Collect Your Data
Guiding Question – Go observe your three events/stimuli and record at least three different emotional
reactions to each one. Next to the number record which event or stimuli you are observing, and then next to the
letters write down the three observed reactions.
1.a. *
Your answer
1.b. *
Your answer
1.c. *
Your answer
2.a. *
Your answer
2.b. *
Your answer
2.c. *
Your answer
3.a. *
Your answer
3.b. *
Your answer
3.c. *
Your answer
Step 4: Analyze Your Data
Guiding Question – Write up a brief paragraph summarizing your data and what you observed at each stimuli/event. Compare it to your hypothesis and what you thought would happen. Did your hypothesis hold up or no? *
Your answer
Step 5: Changes
Guiding Question – Now that you have conducted your experiment come up with three ideas of ways
that you could improve your study or go more in depth.
1: *
Your answer
2: *
Your answer
3: *
Your answer
Step 6: Application
Guiding Question – Based on what you have observed write up a recommendation for the establishment to improve anything that might create a negative reaction, or to further enhance anything that creates a positive reaction. *
Your answer
Submit
Never submit passwords through Google Forms.
This content is neither created nor endorsed by Google. Report Abuse - Terms of Service