Strategic Planning Survey
Hinckley Public Library District
Do you have a library card? *
What is your zip code? *
Your answer
In the past 12 months, how often did you visit Hinckley Public Library District (HPLD)? *
If you visit the library often, what keeps you coming back?
Your answer
If you don't use the library regularly, why not? Check all that apply.
How do you typically find out about library programs and services?
How would you rate the following services?
Excellent
Good
Fair
Poor
N/A
Collection of books, DVDs, audio, etc
Interlibrary loan (borrowing materials from other libraries)
Downloadable collection (e-books, etc)
Children's programs (story time, summer reading, movies, crafts)
Adult programs (Adulting 101, crafts, summer reading, book club)
Computers/WiFi
Printer/scanner/fax
Tables and seating areas
Customer service
HPLD website/Facebook/online catalog
Which statement best fits your family's experience with HPLD resources?
Didn't know HPLD had that
Don't use it
Use it
Get this somewhere else
Public computers
WiFi
Library of Things
Printer/scanner/fax
E-books and e-audio
Museum passes
Programs for all ages
Request materials from other libraries
Play area for kids
New release DVDs
Homebound delivery service
What do you think are HPLD's greatest strengths?
Your answer
Rank these potential service improvements in order of importance to you. 1=most important. 8=least.
1
2
3
4
5
6
7
8
Designated quiet space
Open on Sundays
More evening hours
Teen programming
Eliminate overdue fines
Free DVD rentals
Genealogy resources (Ancestry.com, etc)
Expanded technology assistance
In what other ways could the library or its services be improved?
Your answer
What is your age? *
*Optional* Enter your name and phone number if you want to be entered to win a gift card
Your answer
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