ZALORA PHILIPPINES SELLER RETURN GUIDELINES
Hey ZALORA Seller,
We thank you for partnering with us and choosing ZALORA! In line with our 30 Days Free Return Policy, may we request few minutes of your time by filling out this questionnaire.
Please promptly accomplish this form as this will help our returns team identify things to be checked if your item gets returned by the customer at our warehouse.
- 30 Days count will start from when the item was delivered to the customer, and NOT when the order was placed
- Customer returns are accepted as long as the customer triggers a return request within 30 days of delivery
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