TURNAROUND: Approximately 5-15K/business day, depending on the service and state of the manuscript. Blurbs: 48 hours. Vellum: 24 hours. Days and hours are M-F, unless a weekend surcharge is applied.
DEPOSIT: 25% to secure your booking, which includes a 48 hour cushion. Deposits are non refundable, however can be applied to a future booking.
CANCELLATION/RESCHEDULING: Your deposit comes with a 48 hour cushion. After 48 hours, please reschedule for the next available slot. Manuscripts turned in after 3 P.M. est will start work the following business day. Clients who reschedule/cancel more than twice with less than 48 hours notice will be asked to pay their invoices in full before booking.
FCFS bookings mean you do not pay a deposit, but you do not have a secured booking either. Whoever emails their manuscript first that day is who will be serviced first. Service is one client per day, excluding Vellum formatting and Blurbs.
RUSH/LAST MINUTE/WEEKEND FEE: Bookings with less than 24 hours notice may incur a surcharge of 10%. Requests to work over the weekend will incur a 20% surcharge. Requests to double daily production from 5-15K to 15-20K will incur an additional rate of .001/word, IF THE REQUEST IS APPROVED.
PAYMENT: New Clients: Invoices must be paid in full before the completed manuscript is released. Current clients in good standing may not receive an invoice until the manuscript is delivered.
PAYPAL EMAIL, IF DIFFERENT
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