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Kajian Kepuasan Pelanggan                               Pejabat Tanah Dan Jajahan Gua Musang
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Jantina
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Umur
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Bangsa
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Pekerjaan
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Tempat Tinggal
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Kekerapan anda berurusan dengan jabatan ini dalam tempoh 1 tahun
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Cara anda berurusan dengan jabatan ini (pilih jawapan boleh melebihi satu)
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Tempat berurusan (pilihan jawapan boleh melebihi satu)
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Tujuan berurusan (pilihan jawapan boleh melebihi satu)
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Adakah perkhidmatan kami mesra pelanggan?
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Adakah Perkhidmatan kami menggunakan bahasa yang sopan?
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Adakah kakitangan kami berusaha memudahkan pelanggan?
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Adakah kakitangan kami berkemahiran & cekap dalam menjalankan tugas?
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Adakah kakitangan kami memberi penjelasan yang tepat?
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Adakah perkhidmatan kami cepat & responsif?
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Adakah perkhidmatan kami sedia menerima pandangan / kritikan?
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Adakah kakitangan kami bijak mengawal emosi dan bersikap profesional?
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Sila berikan skala untuk masa menunggu
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Adakah perkhidmatan kami membekalkan maklumat yang diperlukan?
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Sila berikan skala untuk persekitaran pejabat
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Adakah perkhidmatan kami menyediakan kemudahan asas?
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Sila berikan skala untuk ruang menunggu
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Komen
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