Feedback Survey 2017
Please take a moment to answer this survey about the library.
On average, how often do you visit your library?
Required
How would you rate each of the following library services?
Excellent
Good
Fair
Poor
Don't Know/Not Applicable
Customer Service
Book Collections
Electronic Journals and Newspapers (PressReader, ScienceDirect, etc.)
Electronic books (Wiley Online Library, Knovel, Britannica, etc.)
Online Research Tools (Scopus, Browzine, Turnitin, etc.))
Service Hours (Intramuros Libraries)
Service Hours (Makati Library)
Library Discussion Rooms (Intramuros)
Library Discussion Rooms (Makati)
Computers and Internet Access
Printing Services (Intramuros Library)
Printing Services (Makati Library)
Self-Service Stations (Book Drop and Self Check-Out Stations)
Facilities
How important are the following services to you?
Very Important
Important
Quite Important
Not Important
Don't Know/ Not Applicable
Borrowing of books and other references
EZProxy Remote Access (off-campus access to online resources
Assistance from Library Personnel
Internet Access and Printing Services
Library Discussion Rooms
Intra-Library Loans (borrowing of books from other campus libraries)
Library OPAC (Online Catalog)
Library Website
Presence of the library on social media accounts
Online Document Delivery Service
How will you rate each Library Service Units
Excellent
Good
Fair
Poor
Don't Know/ Not Applicable
AR Library (4/F South Bldg)
GS Library (G/F North Bldg)
Periodicals Section (G/F West Bldg)
Circulation Section (2/F West Bldg)
ERIS (2/F West Bldg)
Information Desk (2/F West Bldg)
Makati Library (Makati Campus)
What do you value most about the library?
Your answer
How could the library or any of its services be improved, if at all?
Your answer
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