RMA Request Form

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RMA Request Form

Please fill out all required information below to set up a Return Merchandise Authorization (RMA). If you have any questions, please feel free to contact our customer service department at 800-794-2639.

RETURN POLICY: THIS IS A PENDING RETURN. All returns are subject to inspection and approval by our warehouse and accounting departments before any credit is issued and eligible to be used on future purchases. Please note that a pickup by our driver does not constitute an automatic approval of the return. If any issues are identified during the inspection, a member of our customer service or accounting team will contact you. For inquiries regarding credit balances or to request a refund check, please contact our accounting department at 800-794-2639

What is the telephone number associated to your account? *

Original Sales Order # *

The sales order number is the 6-7 digit number at the top right corner of every sales order (delivery ticket).

Please Enter the ABC Part #(s) *

All ABC Part #'s start with 2 letters, followed by 4 numbers. Sometimes ending with a L (left) or R (right), or CAPA. Example: HD1055LCAPA

Press the enter key to add multiple items

IF YOU HAVE MULTIPLE PARTS FROM MORE THAN ONE SALES ORDER PLEASE NOTE THE SALES ORDER # NEXT TO THE ITEM

Example:
HD1055LCAPA - SO54668
HD1055RCAPA - 3895455

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