Autosys Workload Automation Upgrade / Hot Site Pre-Event Questionnaire
Please complete this form to request Hot Site support during your upgrade. Support will review the responses, and if approved, will create a Hot Site for the planned upgrade window.  An approved Hot Site is required to be eligible for SEV1 support during an after-hours upgrade.  In addition, Support will arrange a call to review the upgrade plan prior to the upgrade activity.
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Email *
Organization Name *
Site ID or a Recent Case Number *
If you know your site ID, please list it here.  If you don't, but have a recent case number, let us know that and we can find your site ID from there.
Customer Contact Name *
Customer Contact Email *
Customer Contact Phone Number *
Have you reviewed the Release Notes and Upgrade Guide in the documentation? *
When were you planning your upgrade?
If you have already set a date for your upgrade, please let us know
Date and Time *
MM
/
DD
/
YYYY
Time
:
Time Zone *
How much time is scheduled for completing the upgrade? *
Is the environment you are upgrading your Production environment or another such as Test, Dev or QA? *
Required
If you are upgrading your Production environment, have you already upgraded another environment such as Test, Dev or QA? *
Who will be handling your upgrade? *
This could be "self" if you will be performing the upgrade.  If another team member, or services team or contractor, please provide name and contact information for that person or team.
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