Asterisk® in the Contact Centre Satisfaction report 2018
You are receiving this survey as an active Asterisk® PBX call center professional.

We will use your precious feedback in order to improve the overall Asterisk® call center industry knowledge.

Based on our experience this survey will take about 5 minutes to complete.

If you have any questions please contact marketing@loway.ch

Closes September 2018

Which make/model of PBX are you using? *
Required
How many agents work in your call-center? *
Which channels do you serve? *
Required
How satisfied are you with your current PBX? *
In the next two years, do you plan to upgrade your telephone system? *
What are the strength points of an Asterisk-based call-center?
Your answer
What are the weakness points of an Asterisk-based call-center?
Your answer
What Asterisk's feature not currently supported would you like to be added in future releases?
Your answer
Do you currently use any CRM?
Which reporting system do you use? *
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