Big Onion Customer Feedback
Dear Valued Customer,

Thank you so much for giving us the opportunity to serve you!
As Big Onion is constantly striving to improve our food and level of service. We hope that we have started our encounter positively and give you the confidence that we are striving towards delivering the best experience of the services to you. As our valued customer, we would appreciate if you could help us by taking a few minutes to tell us about the service that you have received so far. Your comments and suggestion will be reviewed and it will assist us with our continuous improvement effort to maintain our status as a caterer to “Make You Look Good”.

Was arrangement handled in a timely & courteous manner? (Promptness of service) *
Was the food served in a timely manner? *
Was the food of the Quality Expected?(Taste/Flavored of the food) *
Was the food served attractively?(Appearance of the food) *
How would you rate the value of the meal? *
Were the helpers / chef friendly, courteous & helpful? *
Were the helper speak fluently & politeness? *
Grooming & Appearance of helpers(cleanliness/dressing/body/breath odor) *
Overall Experience and Satisfaction for your event *
Is the Customer Service Personnel knowledgeable & professional? *
Is the Customer Service Personnel response to your inquiries in a timely manner? *
Overall Experience and Satisfaction for Customer Service *
How did you come to know about Big Onion? *
Your answer
How could we improve & serve you better? *
Your answer
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