Social Places Local Consumer Review Survey
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Email address *
Name and Surname *
Your answer
Mobile Number *
Your answer
Gender *
Province *
Which of the following are your preferred platform(s) to read online reviews? (select multiple) *
Required
In the last year, how many times have you used the internet to search for a local business? (select one) *
Do you ever read online reviews for businesses? (select one) *
Which devices do you usually use to read consumer reviews? (select multiple) *
Required
What type of businesses are you most likely to search for online? (select multiple) *
Required
What type of businesses are you most likely to read online reviews for? (select multiple) *
Required
What do you normally do after reading a positive review? (select multiple) *
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How do online reviews influence your decision to use a local business? (select multiple) *
Required
Do you trust online reviews as much as personal recommendations or word of mouth? (select one) *
When judging a local business based on their reviews, what do you pay attention to? (select multiple) *
Required
What is the preferred minimum star rating a business must have for you to use them? (select one) *
How many reviews does a business need before you believe it’s average star rating? (select one) *
How many reviews do you read before you consider a business to be trustworthy? (select one) *
How recent does an online review need to be to impact your decision? (select one) *
When searching for a local business, do you read a businesses’ response to their customers reviews? (select one) *
Have you ever left an online review for a local business? (select one) *
Have you ever been asked (by a business or an employee of the business) to leave an online review? (select one) *
What is your preferred method of making a booking or reservation? (select one) *
When leaving a negative review online, how soon do you expect a response from the business? (select one) *
When leaving a positive review online, how soon do you expect a response from the business? (select one) *
What is your preferred navigational app or device? (select multiple) *
Required
Do you prefer to interact online with local businesses or brand head offices? (select one) *
Do you accept the Competition Terms and Conditions? *
Terms and conditions can be found at https://socialplaces.co.za/terms-conditions/
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