We’re looking for a thoughtful, tech-savvy support specialist with a strong background in education and experience supporting districts in their use of technology for data collection, management, and student support. In this role, you’ll respond to support tickets, troubleshoot issues, manage tasks, and collaborate with our team to ensure every district we serve feels heard, supported, and successful.
The ideal candidate has 5+ years of experience working with platforms like NextPath, strong communication and task management skills, and a positive, team-oriented attitude. If you're passionate about helping others and want to be part of a fun, mission-driven team, we’d love to hear from you.
What You Bring
A background in education, with an understanding of how schools operate and what educators need
Excellent written and verbal communication skills, with the ability to break down technical processes in a clear and approachable way
A proven ability to build positive relationships and maintain a calm, solutions-oriented tone under pressure
A team-first mindset, ready to collaborate, learn, and help where needed
A growth mindset, open to feedback and eager to continuously improve
Strong organizational skills and comfort navigating various software platforms
What We're Looking For
Experience supporting or using systems like Infinite Campus, PowerSchool, or other SIS and student-facing tools
Familiarity with common K–12 intervention, behavior tracking, or MTSS frameworks
Previous work in a startup or small team environment where flexibility and initiative are key
Why You’ll Love Working With Us
Mission-Driven Work: Help shape a tool that directly supports educators and improves student outcomes
Collaborative Environment: Join a team that values transparency, learning, and meaningful collaboration
Remote Flexibility: Work from home (or swing into the office!) and contribute to a supportive, responsive, and passionate team
Impact: Your voice and efforts will directly influence how thousands of educators experience NextPath
