Termination request
Dear MOI client.  

Please complete the below form to terminate your active services with MyOwn ISP.

Please consider contacting the MyOwn Helpdesk on 086 11 22 832 for more information on more suitable services prior to terminating your MyOwn subscribed services.  

Should you be subscribed to our Telephone services, please be advised that the usage is invoiced in arrears and will be including in your next billing run. Your Voice services is transferrable and can be used on any ISP. Please contact us should you wish to keep your Voice line.  If you are moving to an address where FSN services is available, please select "relocating within Estate" so we can transfer your subscribed services, pending that you have settled your existing account.

Any further invoices will be communicated to you via the accounts department with the email address provided.  Once your account has been settled in full, the MyOwn Accounts department will furnish you with a confirmation of termination.  

For any further queries, please do not hesitate to contact us: 012 991 0960/ accounts@atec.co.za.

Please complete the below form to terminate your services.  
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Email *
Client Name *
Account number (ending with ..BATE) *
Current package *
Intention of filling out this form
Clear selection
Active voice extension (that you would like to terminate) *
Do you wish to retain your Voice services (should you wish to do so we will contact you to facilitate where possible)
Clear selection
Network *
Date vacating your premises (Please note that if we receive your application before the 25th of the current month, we will schedule termination for the same month.  If received after the 20th, your termination will only be processed for the end of the following month). *
MM
/
DD
/
YYYY
Reason stated for termination *
Thank you for completing the termination process.  Please take a moment to rate our services before submitting your form.
 Overall, how do you feel about your experience with MyOwn ISP as your Internet service provider?
Poor
Excellent
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 How do you rate your MyOwn ISP connection (including reliability, speed, busy-signals, disconnects, etc.)?
Poor
Excellent
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 How would you rate MyOwn ISP software for ease of installation and use?
Poor
Excellent
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Would you recommend MOI as an ISP to friends and family
Definitely yes
Highly unlikely
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A copy of your responses will be emailed to the address you provided.
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