KJ CLOTHIER RETURNS/EXCHANGES
ITEMS MAY BE RETURNED OR EXCHANGED IF PURCHASED AT FULL PRICE WITHIN 14 DAYS OF RECEIVING THE ITEM.
You MUST complete this form + WRITE YOUR ORDER NUMBER ON THE FORM or we will not process the return. Once this form is filled out, you can mail back your item(s). You do not need to wait for a response from us.
Returns can take up to 2 WEEKS to be processed. It's usually done much quicker depending on the volume of orders.
We will ALWAYS process orders in the order they were received. You will receive a confirmation by email once the item has been processed.
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FULL NAME ON ORDER
REASON FOR RETURN
EXCHANGE (please place a note in the package stating the size you'd like to exchange for. we will do our best to exchange if the item is available).
RETURN for store credit
RETURN due to defect - MUST contact us prior to sending the item back if it's defected and include photos to
ALL EXCHANGES WILL BE ISSUED A RETURN SHIPPING REQUEST PRIOR TO US MAILING IT OUT AGAIN. YOU ARE RESPONSIBLE FOR THE SHIPPING
RETURNED ITEMS MUST BE FREE OF SMELL AND PERFUME (THIS INCLUDES SMOKE SCENT). UNWORN, PRODUCT TAGS STILL ATTACHED AND IN THE CONDITION IT WAS RECEIVED. IF THE ITEM DOES NOT MET THOSE REQUIREMENTS IT WILL BE DENIED AND RETURNED TO YOU AT YOUR COST.
ANY ITEMS BOUGHT DURING A DISCOUNTED LIVE SALE, COUPON SALE, OR IF ITEM IS A WAITLIST OR PREORDER ITEM, THOSE ITEMS ARE FINAL SALE AND NON RETURNABLE AND WILL NOT BE APPROVED FOR RETURN/EXCHANGE.
THERE WILL BE A $10 RESTOCKING FEE FOR ALL ITEMS RETURNED OUTSIDE OF THE 7 BUSINESS DAY POLICY MENTIONED ABOVE.
ITEMS SENT BACK FOR STORE CREDIT WILL BE ISSUED WHEN THE RETURN IS PROCESSED.
ADDRESS TO MAIL ITEMS BACK TO:
1626 FREDERICA ROAD, SUITE 103
SAINT SIMONS ISLAND, GA 31522 -
IF YOU FAIL TO PUT THE SUITE #, THE ITEM WILL BE LOST.
We are SO GRATEFUL for your continued support. We are blessed to be able to provide you guys with the latest trends to feel confident and beautiful. From all of the KJ Crew, we love you!
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