CHED RO XI FOi Feedback Form

We would like to hear your thoughts or feedback on how we can improve your experience!

This Feedback Form is in compliance with Section 6.6.1 of the Anti-Red Tape Authority (ARTA) Memorandum Circular (MC) No. 2019-002, series of 2019 entitled "Guidelines on the Implementation of the Citizen's Charter in Compliance with Republic Act No. 11032, otherwise known as the "Ease of Doing Business and Efficient Government Service Delivery Act of 2018", and Its Implementing Rules and Regulations (IRR) which mandates all government agencies to establish their own feedback and complaints mechanism to ensure that the citizens availing their services are heard and to enable the agency to continuously improve their services.

Email *
PRIVACY NOTICE.  Accomplishing this Feedback Form signifies authorizing CHED RO XI to collect the information provided in this Form.  All personal information provided using this form shall be treated with utmost confidentiality.  The data collected will be aggregated for analysis to help us continually improve our services.  Disclosure of the personal information of the customers shall only be disclosed pursuant to applicable laws, guidelines, and regulations.
DIRECTIONS:  Please answer the questions below to provide your feedback for the services provided by the agency. Mark your rating in the space provided.
Name (Family Name, First Name, Middle Initial) *
You made your FOI request through? *
Sex *
Age *
Category *
Are you satisfied with the handling of your FOi request? *
Strongly Disagree
Strongly Agree
Did you receive your information within 15 to 35 Working Days? *
For successful request, was the response you receive easy to understand? *
Strongly Disagree
Strongly Agree
For unsuccessful request, are you satisfied with the reason provided? *
Strongly Disagree
Strongly Agree
Did you feel that we communicated with you effectively, from start to finish? *
Strongly Disagree
Strongly Agree
Is there anything we could do to improve our service in the future?
 *
Strongly Disagree
Strongly Agree
Thank you very much for answering this evaluation form.  For more inquiries, you may email CHED RO XI at chedro11@ched.gov.ph. Our Official website is: https://ro11.ched.gov.ph/
A copy of your responses will be emailed to the address you provided.
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