It's time to do something you love, work with a purpose, and take on a challenge like never before. Meet Questcomm/MetroPCS/T-Moble, a leading provider of unlimited 4G wireless services. Together with T-Mobile, we serve tens of millions of customers, and we're just getting started. When you join our team, you can make an incredible difference to your customers, and your co-workers. We're looking for boldness, enthusiasm, and a whole lot of passion. In exchange, we offer real career growth opportunities in a place where awesome work is rewarded.
Position Details-Wireless Specialist
Customers visit your retail store--some may be browsing, and some may be ready to buy
You approach with confidence and a smile, and go to work, assessing their needs and concerns as you build a genuine relationship with them
Every question that's raised is an opportunity for you to build trust, educate your customer, and offer solutions that pave the way for a potential MetroPCS sale
Along the way, you deliver incredible customer service, making this the kind of experience a customer will tell their friends about
When it's time to make the sale, you're an expert at finding just the right plan for your customer
We'll also count on you to support your team, keep the store looking its best, and make sure your knowledge is up to date on the latest tech offerings
QualificationsAs you can see, this isn't your ordinary job. To succeed with the Questcomm team, you've got to bring you're A game every day. So what are we looking for?
At least a year of previous retail sales experience makes all the difference in this role, although we'll also consider customer service experience in some situations
A background in wireless communications is a plus
When it comes to communication skills, you're off the charts, with the ability to carefully listen and make every customer feel valued and welcomed
Tech savvy people wanted
If you're a born problem-solver, even better
A high school degree or GED is essential
Our team will have your back at every turn, and it's important that you share that same level of commitment to them--that means having the availability to work typical retail hours, including weekends and holidays as needed
Are you ready to join the wireless revolution? Please fill out some information below and a recruiting officer will be in touch soon!
It is the policy of Questcomm to provide Equal Employment Opportunity to all persons regardless of race, gender, age, color, religion, national origin, sexual orientation or disability.