We will confirm submission within an hour during our normal business hours. If you are in Wisconsin and need service quickly, you can also call our office anytime at 888-530-9112 and choose the option to speak to a technician (if after hours) and your call will be transferred to our emergency service cellphone automatically.
If you are outside of Wisconsin, getting an onsite tech takes up to a day or two as we need to check with our local dispatcher or our partner technicians in your area for availability. Remote support can be within an hour or two.
Thanks, IP Office Techs web: ipofficetechs.com | nortel-service.com