Customer Orders Admin Quiz
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Your Name: *
If a customer called to track an item on their order, where would you create the call log? *
1 point
Where would we find details about the customer? *
1 point
Where would we see the details about the item the customer had ordered? *
1 point
Which folder in your Shark menu would you find COA3? *
1 point
When would you clear an alert? *
1 point
If you are the first point of contact for the customer, what type of alert would you set? *
1 point
Which tab would you use to process out of stock orders? *
1 point
Which of the following information can we not use to find a customer's order? *
1 point
If a customer was calling to track their order, which call log category would you use? *
1 point
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