aPlus Out of School Care Satisfaction Survey 2023
aPlus values your input to the service we offer families and children. Please take time to answer this survey based on your experience with aPlus Out of School Care Limited.

The questions are based on a 1 through 5 scale:  1 = Strongly Disagree through 5 = Strongly agree

Make sure to click the “Done” button to submit the survey and you will receive a thank you message
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Child(ren)s Age? *
Your role in the child's life? *
School: *
4. My child looks forward to the aPlus before and/or after school programme
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5. I am pleased with the service provided by aPlus before and after school programmes

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6. I feel my child is safe in the aPlus after school programme
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7. I am pleased with the breakfast and afternoon tea choices at the aPlus before and after school programmes
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8. Is your child’s drop off and pick up a smooth process?

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9. I am pleased with the activities such as curriculum cooking, arts and crafts, music, dance, physical literacy, homework club

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10. I am pleased with the Physical Literacy activities at aPlus – Jump Jam, games, time on playground etc

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11. I would recommend the aPlus before and after school programme to other families

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12. Do the aPlus before and after school programme staff treat you well?

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13. If your child is picked up between 5pm and 6pm, we are considering introducing a small snack for that period. This would consist of a drink of milk (or alternative), and a plain biscuit. We are aware that the children would not have eaten since afternoon tea and feel a small snack at this time would benefit children in the last hour while waiting for pickup and may be beneficial at home so they are not coming to you HANGRY! Do you feel there is merit in this idea?

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14. What do you like most about the aPlus before and after school programmes?

15. What do you like least about the aPlus before and after school programmes?

16. How can we make the aPlus before and after school programmes better for the families and children?

17. Do you have any comments you wish to share with us at this time - if it is about your account, please contact the office on 06 357 5583
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