Satisfaction questionnaire - Tourist Office of Sens and its surroundings
What do you think of the services provided by the Tourist Office ?
ACCESS
Very satisfied
Satisfied
Not very satisfied
Very dissatisfied
Signage
Parking
Opening hours
Comments
Your answer
ENVIRONNEMENT
Very satisfied
Satisfied
Not very satisfied
Very dissatisfied
Comfort of premises
Cleanliness
Presentation of "self-service" tourist information (display units, posters)
Waiting time
Comments
Your answer
Attitude of personnel
Very satisfied
Satisfied
Not very satisfied
Very dissatisfied
Appearance and greeting
Manner
Availability
Comments
Your answer
Competence of personnel
Very satisfied
Satisfied
Not very satisfied
Very dissatisfied
Understanding of request
Reply suited to request
Redirection to other organizations if necessary
Comments
Your answer
Information
Very satisfied
Satisfied
Not very satisfied
Very dissatisfied
Accuracy of information given
Encouragement to discover other touristic activities (events, sites, ...)
Your overall assessment of the Tourist Office services
Comments
Your answer
Do you have any comments or suggestions on the Tourist Office services ?
Your answer
Do you have any comments or suggestions on local services : public services, accomodation, food, shops, leisure, entertainement, etc?
Your answer
Optional
Your age
Your occupation
Your country
Your answer
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