West Haven Library Survey
2018 Public survey for Strategic Planning
How often do you visit the library?
1-3 times per week
3-5 times per week
1-3 times per month
3-5 times per month
If never, please tell us why?
Which West Haven Library do you visit most often?
Louis Piantino Branch, 1 Forest Rd.
Main Branch, 300 Elm St.
Ora Mason Branch, 260 Benham Hill Rd.
I use Bookmobile services
Why do you visit that location?
Do you have a library card?
What do you visit the library for? Check all that apply.
Place to study
Research / Database access
Wireless Access Points
Which, if any, social media accounts of the library do you follow?
Do you find the social media posts useful?
How often do you use our website?
If you never use our website, why not?
Do you check out any of the following digital materials? Check all that apply.
If none, were you aware that we have digital materials for check out?
Have you signed up for one on one technology help at any of our locations?
If yes, did you find it helpful?
If no, why?
How many library programs have you attended in the last year?
1 to 5
5 to 10
10 or more
If none, why not?
If you have attended library programs, what kind of program was it? Check all that apply.
Is there a program/service the library is not providing that you would like to see? If yes, what is it?
On a scale of 1 to 10, how friendly do you find the staff?
Not at all
Do you think the library is open enough hours?
If no, what do you think they should be?
Do you find the physical appearance of the library appealing?
If no, what would you change?
Thank you for participating!! Anything else you would like to add?
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