KRH POLICY: 1. I understand I am responsible for dropping off and picking up my scholar promptly. Due to limited space, please enter 2-3 minutes prior to your scheduled session. Scholars are not allowed to remain at the center beyond their scheduled session and must be picked up promptly. 2. I understand missed sessions/registration fees/placement test will not receive a refund, credit, or an opportunity for make-up. 3. I understand students are not allowed to bring toys, food, drinks or candy to tutoring sessions. KRH will not provide snacks to students. 4. I understand only enrolled scholars are allowed in the room during a session. 5. I understand that parents may wait for their scholar in the waiting area or outside during tutoring sessions. Parents will not be allowed to wait in any other area inside the center. 6. I understand that students will be assigned tutors, based on academic level. I must schedule private sessions if I prefer a specific tutor. 7. I understand that KRH Tutors or Director will not provide advice or attend a school conference or IEP/504/RTI/MTSS meetings. Please utilize the school or an educational advisor for support. 8. I understand that KRH Tutors are not allowed to provide services to KRH families outside the center and are prohibited from sharing personal contact information with families. 9. I understand that invoices must be paid on or before the due date. A $25 late fee will be added to invoices up to two days late. On the third day, your scholar will be dropped from the program. 10. I understand that ALL SALES ARE FINAL and KRH WILL NOT issue a refund once the deposit and invoice is paid. *