Customer Satisfaction Survey
In order for us to continually serve you better, we would like to know your opinion in regards to our company, our products and our sales + service. Your opinion and suggestions are very important to us – it serves as a prerequisite to improve our services. We thank you very much in advance and kindly request you take a few minutes to answer following questions:
Please rate us on following criteria: *
1: Excellent / 2: Very good / 3: Good / 4: Average / 5: Below average / 6: Insufficient
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2
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5
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Consulting / Competence
Price / Benefit
Quality / Workmanship / Design
General order handling
Reachability
Parts availability
Service / Reaction time
Delivery time
Introduction / Guidance / Training
Would you recommend us further? *
From your point of view, what could we do to improve our cooperation and customer satisfaction?
Your answer
We are: *
Required
Branch: *
Required
We use following PFAFF products in our production:
Your answer
We use following brands of sewing machines in our production:
We use following brands of welding machines in our production:
Thank you!
We thank you very much for your time and feedback. Your data will of course be handled very discretely.
PFAFF Industriesysteme und Maschinen GmbH
Marketing/Quality Management
Hans-Geiger-Straße 12
67661 Kaiserslautern, Germany
Tel.: +49 (0) 6301 3205-0
Fax: +49 (0) 6301 3205-1386
qm@pfaff-industrial.com
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