WordPress Guide Survey

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We’re updating our Wake Forest WordPress Guide to better serve you. Your honest feedback is extremely valuable in helping us understand your needs. Responses are anonymous and will be considered mainly in aggregate form. No responses will be shared outside the WordPress team.

What is your level of experience with using WordPress?

Beginner: I’m new to WordPress and need guidance on most tasks.

Comfortable: I can handle basic tasks but sometimes need help.

Experienced: I’m comfortable using WordPress and only need support for troubleshooting or exploring new features.

Strategic: I manage my site confidently and focus on engagement, improving content organization or digital marketing goals.

Clear selection

How often do you use the Wake Forest WordPress Guide?

Frequently (weekly)

Occasionally (monthly)

Rarely

Never (I didn’t know it existed)

Clear selection

Have you ever attended the basic WordPress training held by Wake Forest?

Yes

I'm not sure

Clear selection

When you visit the WordPress Guide, what are you usually looking for? (check all that apply)

Step-by-step instructions for common tasks

Help with fixing an issue

Design/layout guidance

Managing content

Finding new features or best practices

Other:

How easy is it to find the information you need in the guide?

Very easy

Somewhat easy

Neutral

Somewhat difficult

Very difficult

Clear selection

What formats do you prefer for guide content? (check all that apply)

Step-by-step written instructions

Screenshots with labels or callouts

Short tutorial videos

Chatbot conversations

Interactive walkthroughs

Cheat sheets or quick-reference guides

Recorded webinars

FAQs

Other:

Are there any parts of the guide that you find confusing or unhelpful?

What topics or information do you wish were covered more clearly or added to the guide?

What are the biggest challenges or frustrations you face when managing your WordPress site?

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