Thank you for your interest in volunteering for #IMPACT25, which runs September 23 to September 28, 2025! This year’s festival will be in-person and will host guests from all over the world. That’s where we need you! Below are the volunteer positions we’re looking for: GENERAL: Join our vibrant team as a General Volunteer at IMPACT 25 and play a crucial role in bringing world-class performances to life. As a versatile helper, you’ll contribute your time and skills to various tasks. From assisting with set-up and guiding attendees to providing backstage support, your dedication will be an integral part of creating lasting memories for our guests and performers. By becoming a part of our festival family, you'll gain insight into the behind-the-scenes magic and contribute to a dynamic cultural celebration.
USHERS: Join us as a Front of House (Usher) Volunteer and create memorable experiences for theatregoers. Greet and guide patrons to seats, assist those with disabilities, and ensure a safe environment during emergencies. Your warmth and attentiveness will shine as you contribute to event success, upholding our commitment to a positive atmosphere. Join our team for rewarding contributions and unforgettable moments!
MEDICAL STAFF: Be a vital part of our event safety as a Medical Crew Volunteer. With your First Aid certification, you'll be prepared to respond to medical emergencies, offering immediate care and assessment. Your quick actions could make all the difference, from administering first aid to contacting ambulances when necessary. Your expertise will create a lasting impact and help us prioritize the well-being of our community. Join us and contribute to a secure and enjoyable IMPACT 25 experience for all attendees.
TRANSLATORS: Join our dedicated team as a Volunteer Translator and bridge communication gaps to create an inclusive and enriching festival experience. Your language skills in Arabic, Spanish, English, French or ASL will ignite understanding. As a translator, you’ll work with written text and scripts, converting content from one language into another while preserving the original meaning, context, and style. Join us in shaping a vibrant and united community where language is never a barrier, and where shared experiences create lasting memories.
HOSPITALITY: As a Hospitality Volunteer at the IMPACT 25 Theatre Festival, you will play a pivotal role in ensuring the comfort and satisfaction of our esteemed artists and performers. Your responsibilities will encompass coordinating and fulfilling their requests, ensuring a seamless and enjoyable experience throughout their time at the festival. This vital position requires a keen eye for detail, exceptional interpersonal skills, and a proactive attitude in anticipating and addressing the needs of our most valued guests. Your dedication to creating a welcoming and hospitable environment will contribute directly to the success of our festival!
SECURITY: Join us as a Security Volunteer at the IMPACT 25 International Theatre Festival, where you'll play a vital role in ensuring a safe and enjoyable environment for everyone. In the event of unforeseen circumstances, your quick thinking will be essential in implementing emergency procedures to ensure everyone's safety. Additionally, you'll help uphold our commitment to responsible alcohol consumption by preventing the entry or exit of open liquor from our premises. Your vigilance will contribute to a seamless and secure festival experience.
INTERPRETER: Join our dedicated team as a Volunteer Interpreter and bridge communication gaps to create an inclusive and enriching event experience. Your language skills in Arabic, Spanish, English, French or ASL will ignite understanding. As an interpreter, you’ll deal with spoken communication in real-time. Interpreters need to be quick thinkers, as you’ll have to process spoken language on the spot and convey the message accurately and immediately, while preserving the original meaning, context, and style. Join us in shaping a vibrant and united community where language is never a barrier, and where shared experiences create lasting memories.
SQUARE PEG: Square Peg volunteers support the pop-up shop, where artists sell their merchandise and special creations. You'll assist with customer interactions, help manage transactions, and contribute to creating a welcoming and engaging shopping experience for festival attendees. This is anytime between September 6th and September 28th.
MARKETING MATERIAL DISTRIBUTORS (August - note this is prior to the festival):Marketing distributors will help distribute IMPACT marketing materials in Downtown Kitchener, Uptown Waterloo and to select regional community centres this August, to help increase Festival awareness! Lists/directions will be provided by MT Space. It would be helpful for some distributors would have a car, but some distribution can also be done by walking (ie. downtown).
FESTIVAL BAR: Festival Bar Volunteers must be 19+ and will help support the bar area throughout the festival. Tasks include assisting with setup and cleanup, restocking supplies, and providing general support as needed to ensure a smooth and welcoming experience for guests.
SETUP/PACKUP (Sept 12, Sept 22, Sept 28 - Oct 4): This team is essential to making the festival run smoothly! You'll help with setting up venues, moving equipment, assembling materials, and organizing spaces before the festival begins. After the festival ends, you’ll be part of the strike crew helping to take down, pack up, and return materials to storage. It’s hands-on, team-based work that’s perfect for people who like to stay active and get behind-the-scenes experience in event production.
Shifts are generally 2-4 hours, but vary depending on the role and task.
Please fill in the form below and we will get in contact with you about next steps. If you have any questions or concerns, please email: anjali@mtspace.ca
There will be a mandatory volunteer orientation taking place in person at Kitchener City Hall (Columbia Room) on September 21. The orientation will cover essential information about your roles, responsibilities, and everything you need to know to make IMPACT 25 a success. For more information about IMPACT25, visit
https://mtspace.ca/impact-theatre-festival/impact25/