All tours are subject to scheduling; we ask that requests are made at least 2 weeks in advance. Some restrictions may apply. Please expect a response to your inquiry within 5 business days.
Payment is expected at time of booking.
Schools and Corporate Organizations: Please contact the office if you need to make special payment arrangements.
Cancellations & Weather Policy:
The Heidelberg Project is an outdoor art environment. Tours are conducted rain or shine. During severe weather events (thunderstorms, severe winter storms, tornado watches or warnings) we reserve the right to reschedule the tour for a future date/time.
A 10 day notice is required for a full refund.5 day notice is required for 50% refund.Less than 5 day notice no refund.Groups who do not arrive forfeit payment.
Qustions? Contact us via email at: firstname.lastname@example.org or call our office at: (313) 458-8414