Technology Satisfaction Survey
The Technology Advisory Board of the Town of Grand Island is collecting anonymous information from residents in order to better understand current issues in regards to Internet/Television service providers with Grand Island.
Who is your current ISP (Internet Service Provider)? *
Who is your current television provider? *
How would you describe the reliability of your current Internet connection? *
Not very Reliable - I've had many problems!
Very Reliable - I've had no problems!
How would you rate the quality of your television service? (signal/sound/picture quality) *
Very Poor
Very Good
How would you rate the quality of your Internet service? (speed/connectivity) *
Very Poor
Very Good
Do you own your Internet equipment? *
Required
How would you rate your Internet providers ability to resolve service issues?
If you haven't had any issues, please leave this question unanswered.
Very Poor - They have been unable to resolve my service issues.
Very Good - when I've had service issues, they've resolved them quickly and/or to my satisfaction!
How would you rate your television providers ability to resolve service issues?
If you haven't had any issues, please leave this question unanswered.
Very Poor - They have been unable to resolve my service issues.
Very Good - when I've had service issues, they've resolved them quickly and/or to my satisfaction!
Comments?
Please feel free to include details in regards to any unresolved issues.
Your answer
OPTIONAL: Your Name & Address
In this optional response, we would like to collect your name and location (either exact or in-general) to better assist in pinpointing exact problems across Grand Island. For example, "John from the 500 block of East River". With this, we may be able to point our service providers to investigate specific areas with concern in quality-of-service.
Your answer
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