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Jurisdiction and Contact Information
Jurisdiction
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State
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Primary Contact for Performance Management
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Title
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E-mail address
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Phone number
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City/County Manager/CAO
Name of Manager/CAO
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Title
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Mailing address (line 1)
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City, State, Zip
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Phone number
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Permission to share: We hereby grant ICMA permission to share the links, documents, and information below with other jurisdictions working to improve their own performance.
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No
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1. Service Areas Measured
Service areas in which you collected performance data for fiscal year 2017:
Code enforcement
Courts/prosecutor
Economic development
Facilities management
Fire/EMS
Fleet management
General government
Health department
Highway/road maintenance
Housing
Human resources
Information technology
Library services
Parks and recreation
Permits, land use, plan review
Police, sheriff, jails
Purchasing/procurement
Risk management
Social services
Solid waste
Sustainability
Utilities
Other:
2. Performance reporting
Number of years you have reported performance data to the public in at least:
a. Four service areas?
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b. Six service areas?
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3. Verification and Coordination
a. Does the central/primary staff person for performance management review departmental performance data for accuracy?
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No
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b. Is the current period’s data compared to the prior period’s to look for potential inconsistencies, errors, or changes in performance
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No
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c. Do those collecting data make use of options for providing narrative explanations of extreme/aberrant data? (Check all that apply)
Viewable by internal staff/reviewers
Viewable by the public
d. What processes do you use to audit, verify, or correct inaccurate performance information?
Your answer
e. Save (you may edit later) or continue. Click 'yes' to save or 'no' to continue entering information now.
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No
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