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Jurisdiction and Contact Information
Jurisdiction
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State
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Primary Contact for Performance Management
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Title
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E-mail address
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Phone number
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City/County Manager/CAO
Name of Manager/CAO
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Title
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Mailing address (line 1)
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City, State, Zip
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Phone number
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Permission to share: We hereby grant ICMA permission to share the links, documents, and information below with other jurisdictions working to improve their own performance.
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No
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1. Service Areas Measured
Service areas in which you collected performance data for fiscal year 2017:
Code enforcement
Courts/prosecutor
Economic development
Facilities management
Fire/EMS
Fleet management
General government
Health department
Highway/road maintenance
Housing
Human resources
Information technology
Library services
Parks and recreation
Permits, land use, plan review
Police, sheriff, jails
Purchasing/procurement
Risk management
Social services
Solid waste
Sustainability
Utilities
Other:
2. Performance reporting
Number of years you have reported performance data to the public in at least:
a. Four service areas?
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b. Six service areas?
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3. Verification and Coordination
a. Does the central/primary staff person for performance management review departmental performance data for accuracy?
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No
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b. Is the current period’s data compared to the prior period’s to look for potential inconsistencies, errors, or changes in performance
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No
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c. Do those collecting data make use of options for providing narrative explanations of extreme/aberrant data? (Check all that apply)
Viewable by internal staff/reviewers
Viewable by the public
d. What processes do you use to audit, verify, or correct inaccurate performance information?
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e. Save (you may edit later) or continue. Click 'yes' to save or 'no' to continue entering information now.
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No
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