Jurisdiction and Contact Information
Primary Contact for Performance Management
Name of Manager/CAO
Mailing address (line 1)
City, State, Zip
Permission to share: We hereby grant ICMA permission to share the links, documents, and information below with other jurisdictions working to improve their own performance.
1. Service Areas Measured
Service areas in which you collected performance data for fiscal year 2017:
Parks and recreation
Permits, land use, plan review
Police, sheriff, jails
2. Performance reporting
Number of years you have reported performance data to the public in at least:
a. Four service areas?
b. Six service areas?
3. Verification and Coordination
a. Does the central/primary staff person for performance management review departmental performance data for accuracy?
b. Is the current period’s data compared to the prior period’s to look for potential inconsistencies, errors, or changes in performance
c. Do those collecting data make use of options for providing narrative explanations of extreme/aberrant data? (Check all that apply)
Viewable by internal staff/reviewers
Viewable by the public
d. What processes do you use to audit, verify, or correct inaccurate performance information?
e. Save (you may edit later) or continue. Click 'yes' to save or 'no' to continue entering information now.
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