To help us improve and expedite customer care concerns, please complete the following, and we will have a return response or resolution the next business day. For urgent concerns that can't wait, please call (828)275-3500 ex: 1.
What is the email address associated with your Mother Earth Food Account?
As a friendly reminder, please log in to your account and use the drop-down boxes to see if your question may be satisfied. Otherwise, please tell us the area of concern. We are here to help!
Quality: Did you receive an item that was not up to our high standards? Let us know!
Missing Item: Was there an item missing from your order? Let us know so we can make it right!
Need to update delivery address? Please provide your new address below in comments so we can make sure we can deliver to you, if there will be a route change, and we will manually update.
Billing question: Was your card declined? Need to update payment form?
Do you have a product suggestion or request?
Curious if we can deliver to you? Please see "Delivery Areas" on our website and type in your home address.
Please describe the question, comment or concern so we can best support you in finding a resolution. For delivery inquiries, please include the full address.
A copy of your responses will be emailed to the address you provided.
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