Casey's Customer Survey
At Casey's, we're always looking to improve and find ways in which we can better serve our customers. If you have 5 minutes, please take some time to fill out as much or as little of this survey as you can. We really want to know what you think! Bonus: You can enter into a drawing for a $50 Casey's gift card. After you submit your survey responses, you'll be given a code word. Email that code word to info@caseyssnowballs.com and you'll be entered to win.
Tell us a little about you. Maybe about your kids, or your dog, anything you'd like us to know about you.
Your answer
How did you find out about Casey's?
What keeps you coming back to Casey's?
Your answer
We can take the heat: if you're no longer a customer, how come?
Your answer
How valuable are these qualities to you when choosing Casey's?
Not important
Somewhat important
Neutral
Important
Very important
Syrup made with pure cane sugar
Homemade syrups
72 flavors to choose from
NEW frozen custard
Wait time
Casey's involvement in the community
Ability to pick-up orders and skip the line
Pre-made snowballs to order
Casey's at a birthday party or catering
Friendly staff
Deaf-owned and operated
Being offered a sample
Dog- and pet-friendly
Snow texture
Compostable cups, spoons, and straws
Locally-owned business
Are we doing it well?
Yes
No
Snow texture
Social media
Efficient service
Pricing
Sizes
Parking
Amount of syrup
Sweetness
Flavor options
Customer service
How can we improve? Please tell us the good and the bad! We want to always strive to please our customers.
Your answer
If we reduced our flavor options, how would you feel?
What's your favorite flavor?
Your answer
How do you feel about Casey's prices?
Less expensive than others
Fair
Expensive
Breaking the bank
Don't know
Small snowball
Large snowball
Frozen custard -- stuffed
Forzen custard -- scooped
Sugar free snowball
Snowball toppings
Bottle of water
What flavor would you like to see on our menu?
Your answer
If we debuted a flavor of the week, would you stop by more often to try it?
What's your age range?
How far do you drive for a trip to Casey's
How often do you stop by Casey's?
Who comes with you?
Do you have any allergies or food sensitivities?
Your answer
How long have you been a customer of Casey's?
Is there anything else you'd like to share with us? We're here to listen!
Your answer
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