Virtual Academy Student Technical Support Request
Please fill in all information below if your student is experiencing technical issues with their student device, or you need to pickup a repaired student device. Thank you.
Student Full Name *
First and Last Name
Student ID Number *
Please enter the 6-digit student ID number. Enter 0 if you do not know it.
Chromebook Tag Number
Please enter the 4-digit GISD Tag Number located on the label on front of the case. Example: 5555
Chromebook Serial Number
Please enter the full Serial Number located on the label on front of the case. Example: 5CD01111A1
School *
I need help with
Description of Technical Issue *
Please describe issue in detail.
Please contact me by
Best time to contact
Student or Parent contact phone number
example: (940)555-5555
Student or Parent contact email
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