Virtual Academy Student Technical Support Request
Please fill in all information below if your student is experiencing technical issues with their student device, or you need to pickup a repaired student device. Thank you.
Student Full Name
First and Last Name
Student ID Number
Please enter the 6-digit student ID number. Enter 0 if you do not know it.
Chromebook Tag Number
Please enter the 4-digit GISD Tag Number located on the label on front of the case. Example: 5555
Chromebook Serial Number
Please enter the full Serial Number located on the label on front of the case. Example: 5CD01111A1
Gainesville Head Start
Gainesville Junior High
Gainesville High School
I need help with
Login to Google Classroom, Gmail, or another GISD tool
Help with how to user Google Classroom, Google tools, or another GISD tool
Resetting a student login or password
Description of Technical Issue
Please describe issue in detail.
Please contact me by
Best time to contact
Student or Parent contact phone number
Student or Parent contact email
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This form was created inside of Gainesville Independent School District.