Personalised Care and Support Plan (PCSP) Feedback Survey 
Norfolk and Waveney Local Maternity and Neonatal system leads on joint improvement projects with NNUH, JPUH and QEH Maternity and Neonatal teams. This year we launched a new approach to  Personalised Care and Support Plan (PCSP) which aims to improve personalised care and support informed decision making during pregnancy, birth and postnatally. 

If you received care from NNUH or JPUH your PCSP will have been a paper booklet.
If you received care from QEH your PCSP will be integrated in to Badger Notes.  

By answering the following questions you will help us to evaluate what is good and what could be improved with the PCSP resources. We are working with the Maternity and Neonatal Voices Partnerships and staff to ensure that we hear from as many people as possible.  
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Which hospital did you receive your antenatal (pregnancy) care under? 
When did you use a PCSP during your maternity experience? 
(Select all that apply)
Who in the maternity team did you discuss your PCSP with?
(Select all that apply)
How often were you asked about your thoughts and feelings towards your care plan?
Clear selection
Did you feel involved in your maternity care planning?
Clear selection

Did you find the links and information in the PCSP helpful?

Clear selection

Were you able to write or type everything that was important to you in your PCSP?

Do you feel like your personal needs and preferences in your PCSP were taken into consideration?

Clear selection
If you used the booklet, what do you think of the current PCSP?
Clear selection
If you used the maternity app, what did you think of the support conversations (PCSP)?
Clear selection
How could the PCSP be improved for you?
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