My Mac Hero - Issue Registration

Thank you for checking us out! Please fill out the form below as best as you can and we will follow up as soon as we can!

For our location and contact info, please see http://www.yelp.com/biz/my-mac-hero-llc-seattle

With what kind of Mac are you having an issue? *

(Note: we do not do iOS hardware repairs—check out a mobile repair specialist for those issues)

Laptop: MacBook/MacBook Air/MacBook Pro

Desktop: iMac, Mac Pro, or Mac mini

If this a laptop, what size screen does it have?

Mac model number (A####) and EMC number (####), if it has one:

Hint: the model number will be A####, and is printed on the bottom of MacBooks near the hinge; printed on the bottom of iMac feet; and usually printed inside Mac towers. If there is an EMC number, also four digits, please also report that. Please do your best to provide this, since it often affects which part is needed—in many cases, if you don't provide it, I will end up having to ask for it anyways. Optionally, you may email a photo or two of the computer to MyMacHero@gmail.com to help in identification.

Please check all applicable issues: *

Interested in upgrades (RAM, larger hard drive, SSD, etc.)

Liquid damage

Data recovery

Battery/Charging/Does not turn on

Booting issues (folder with question mark, does not complete starting up, etc.)

Display (visual distortion, cracked display panel or surface glass, etc.)

Performance issues (chronic sluggishness, etc.)

Networking issues

Other:

Required

Please add anything else you think we should know:

What is your name (first and last, please)? *

What is your phone number? *

Can we text you?

Yes

Clear selection

What is your email address? *

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