My Mac Hero - Intake Form
Thank you for checking us out! Please fill out the form below as best as you can and we will follow up as soon as we can!
For our location and contact info, please see
http://www.yelp.com/biz/my-mac-hero-llc-seattle
* Required
With what kind of Mac are you having an issue?
*
(Note: we do not do iOS hardware repairs—check out a mobile repair specialist for those issues)
Laptop: MacBook/MacBook Air/MacBook Pro
Desktop: iMac, Mac Pro, or Mac mini
If this a laptop, what size screen does it have?
Choose
13"
15"
16"
17"
11" (Air only)
12" (MacBook only)
What color is your Mac? (relevant if your MacBook display or case was damaged)
Choose
Silver
Space Gray
Gold
Rose Gold
Mac EMC number (####):
The four-digit EMC number is printed on the bottom of MacBooks near the hinge, on the bottom side of an iMac’s foot, and on the back of most other Macs. If you can't find the number, you may alternatively text (to 206-622-4376) or email a photo(s) (to
MyMacHero@gmail.com
) of the Mac to help in its identification.
Your answer
Please check all applicable issues:
*
Interested in upgrades (RAM, larger hard drive, SSD, etc.)
Liquid damage
Data recovery
Battery/Charging/Does not turn on
Booting issues (folder with question mark, does not complete starting up, etc.)
Display (visual distortion, cracked display panel or surface glass, etc.)
Performance issues (chronic sluggishness, etc.)
Networking issues
Malware infection (search engine hijacking, chronic alerts, etc.)
Other:
Required
Please add anything else you think we should know:
Your answer
What is your name (first and last, please)?
*
Your answer
What is your phone number?
*
Your answer
Can we text you?
Yes
No
Clear selection
What is your email address?
*
Your answer
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