I’m exploring how people and teams apply, or want to apply, User Needs Mapping in their work.

This short survey (about 7 minutes) helps me understand the real jobs to be done behind learning, using, or teaching UNM: what you’re trying to achieve, what’s getting in the way, and what outcomes would make the biggest difference.

Your responses will shape future resources, workshops, and tools so they address genuine needs, not assumptions.

All answers are anonymous, and I’ll share a summary of the insights once analysis is complete.